Top Producer Mobile: Notes FAQ

Does the Notes list display all of my notes, including my unlinked notes and those that are associated with contacts, activities, listings and closings?

Yes, the Notes list displays all of your notes, including those that are associated with other items, and those that aren’t. Notes that are linked to contacts, activities, listings and closings can also be viewed in the associated record.

From the Notes list, you can filter your notes to display all contact, listing, closing and unlinked notes. For details, see Viewing Notes.

 

Can I display only my activity notes from the Notes list?

No, from the Notes list you can filter your notes by contact, listing, closing and unlinked notes. You can also display notes entered on a specific day. For more information, see Viewing Notes.

 

Can I add a note that isn't associated with a contact, activity, listing or closing?

Yes, you can add a note that isn’t associated with any items, and later link it to multiple contacts, activities, listings or closings, if desired.

  1. To add an unlinked note, from any page in Top Producer Mobile, scroll up to the top of the page, and then tap the Add add-icon icon.

    add-note

  2. Tap the Add Note add-note-icon icon.
  3. Enter the note body and date/time, and then tap Save.

 

How do I link a note to a contact, listing or closing?

When adding or editing a note, tap the Add add-link-icon icon to associate the note with other items.

link-note

You can link the note to contacts contact-note-icon, listings listing-note-icon and closings closing-note-icon, or select from the list of items you’ve recently accessed. For more information, see Linking a Note to Associated Items.

Note: If you want to link the note to an activity and it does not appear in the list of items you’ve recently accessed, you can add a note from the activity record.

 

Can I link a note to as many contacts, listings and closings as I want?

Yes, you can link a note to as many contacts, listings and closings as you want.

 

Can I link a note to an activity?

You can link a note to an activity if it appears in the list of items you’ve recently accessed (see Help with garage sale in the example below). If the activity does not appear in this list, add a note from the activity record to link it to an activity.

link-note-activity

 

Is there an indicator that tells me what a note is linked to?

A note’s associations appear in the Notes list as shown below.

link-example

  1. This note is linked to a property and an activity.
  2. This note is not linked to any items.
  3. This note is linked to a contact and an activity.
  4. This note is linked to a contact.

If a note is linked to many items, you can view more of a note’s associations when viewing a note.

From the Home page, tap Notes, and then tap the note to display the View Note page.

multiple-links

  1. Displays the note’s associations. Tap any item to view the corresponding record.
  2. Displays the number of additional items the note is linked to.

 

If I'm on the road and don't have time to link a note to its associated items, can I do this later?

Yes, you can link a note to associated items at any time.

 

Can I view notes that are not linked to any records in Top Producer CRM desktop?

No, currently unlinked notes can only be viewed from the Notes list in Top Producer Mobile. However, all of your notes that are linked to contacts, activities, listings and closings can be viewed from the corresponding records in Top Producer CRM desktop.

 

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