The Reporting tab provides a variety of informative graphs and reports to help you better understand how FiveStreet is performing. Brokers will see brokerage-level information, while agents under a br...
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FiveStreet Introduction
What is it? FiveStreet is an innovative lead aggregation and broadcast system that waits for an online lead to arrive then jumps into action to allow you to: Deliver a customized, automatic email and/...
Updating Your Website to Receive Leads in FiveStreet
If you want to receive leads from your own website, you can update the “Contact me” form on your website. That way, when a lead submits a request for more info on your website, the email w...
How does my @fivestreet.me forwarding address work?
If your leads are all going to a Gmail or Google apps email address, you are able to connect that email account directly to FiveStreet. This means you likely won’t need to use your @fivestreet.m...
FiveStreet Frequently Asked Questions
Login to FiveStreet.
I don’t want to receive as many texts or emails about leads
We get really excited about making sure that every lead gets followed up with. We’ve designed our system to let you know what is happening with a lead via text and email at every stage of the ga...
How do I change my contact information?
If you would like to change the name, email address, or mobile phone number associated with your account you can do so on the Account tab of your FiveStreet account under My Profile. If you are a Solo...
MailChimp Integration Guide
FiveStreet is able to automatically connect your consolidated leads to your MailChimp account for ongoing follow-up. This will allow you to send your leads monthly newsletters or continue to cultivate...
How do I edit my text message and email autoresponders?
When you sign up for your FiveStreet account, we automatically set up a text message and email autoresponder for you to respond to new leads. While these templates will work just fine without customiz...
Team Member User Guide
FiveStreet is an automatic lead response and routing system designed to help real estate team leaders and brokers keep track of all of their leads and route them to their team. The source of the leads...
How do I forward leads from realtor.com®?
If you’ve connected your Gmail or Google Apps account and your realtor.com® leads currently go to that email account then there’s nothing left for you to do. If you don’t use Gmail ...
How do I forward leads from Trulia?
If you’ve connected your Gmail or Google Apps account and your Trulia leads currently go to that email account then there’s nothing left for you to do. If you don’t use Gmail or Goog...
How do I forward leads from Zillow?
If you’ve connected your Gmail or Google Apps account and your Zillow leads currently go to that email account then there’s nothing left for you to do. If you don’t use Gmail or Goog...
How do I get my leads into FiveStreet?
There are two ways to get your leads into FiveStreet. The easiest way is to connect a Gmail account. To do this make sure all of your lead sources point to your Gmail or Google Apps email address and ...
How do I turn off lead forwarding?
If you would like to stop leads from flowing into FiveStreet from a particular source and are using gmail or google apps, go to the Lead Sources tab of your account and click Stop Processing ____ Lead...
How do I set up teams and how do they work?
You can setup teams on the Teams tab of your FiveStreet account. Think of creating teams as first creating a bucket by creating the team and then putting your agents in each bucket. An agent can be ad...
How does lead forwarding work?
There are three different ways they you can send leads to your team. Manual: Manual lead forwarding is available by default after you have created at least one team. To refer a lead manually, simply c...