Optimizing your Top Producer Dashboard

While the 8i Dashboard comes ready-to-use and includes by default all of the features designed to help you conduct your day-to-day business, you may want to take advantage of the available customization options. There are several things you can do to adjust the display of the dashboard to better suit your needs.
Optimize Your Computer
Before making any changes in 8i, it's worth exploring some features of your computer that can help optimize your use of 8i.
Screen Resolution
Different computers with different monitors will display your computer's content in different resolutions. The minimum resolution necessary to run 8i is 1024x768 pixels, which is usually the standard minimum resolution that a modern computer will be using. The recommended screen resolution for 8i is 1280x1024 pixels, or higher. Making sure your monitor is using the recommeded resolution will make it easy view 8i screens and options without having to scroll the window.
To find out what resolution your computer is using follow the below instructions for your version of Microsoft Windows:
- Windows XP: Right Click on any empty part of your windows desktop. In the pop-up menu, select Properties. Select the Settings Tab. Your screen resolution will be displayed, and you will have the option of changing the resolution.
- Windows 7: Right Click on any empty part of your windows desktop. In the pop-up menu, select Screen Resolution (or go to your windows Control Panel and in the Appearance and Personalization section, select Adjust screen resolution). The resolution will be displayed and you will have the option to to change it.
Internet Browser Full Screen Mode
In addition to changing your screen resolution, you can gain more screen-space for viewing 8i by toggling on your Internet Browser's Full Screen mode. When viewing any web-page in Internet Explorer or Firefox, press F11 on your keyboard. This will hide the browser toolbar, leaving more space for the webpage content. To switch back to normal mode, press F11 again.
Customizing the 8i Dashboard
By using the options available in your 8i preferences, you can change the way information is displayed on the 8i Dashboard.
Re-Order the Dashboard Areas
You can quickly change the order of the three main dashboard areas (My Business, Leads, Listings, and Closings). At the top right of each area is an Up Arrow
or Down Arrow
. Clicking the arrow will re-order the boxes. This is useful if, for instance, you prefer to display your Leads or Listings at the top instead of My Business.
The two areas on the right of the screen, the Contact Status box and your Contact List, can also be re-ordered using the arrow icons.
Removing Dashboard Areas
If you prefer to remove one or more of the areas from the Dashboard instead of re-ordering them, you can hide them from within your 8i settings.
- At the top right of any 8i screen, go to the Account Menu and click Settings.
- Select the Home tab.
- Click Edit Home Settings.

- If you would like to prevent an area from displaying on your dashboard, remove the check next its Show on Dashboard option.
- When finished making changes, click Save Home Settings.
If you do not wish to use the Contact Status feature in 8i, you can disabled it. Note that disabling the Contact Status feature not only removes the Contact Status box from the Dashboard, it also disables the feature in all areas of 8i. For more information, please see Disabling the Contact Status Feature.
It is not possible to remove or hide the Contact List.
Setting the My Business and Leads Default Tabs
By default, the My Business area will display your activities separated into tabs divided by activity type, and show the contents of the Calls tab. Also, the Leads area will display the Lead Quality tab by default. You can change these defaults from the Home Settings area.
- At the top right of any 8i screen, go to the Account Menu and click Settings.
- Select the Home tab.
- Click Edit Home Settings.
- Select your desired option in the Default Tab menus for both the My Business and Leads areas. For My Business, you can also choose the default date range to display, and choose to display all of your activities in one tab instead of separate tabs.
- When finished, click Save Home Settings.


