Customize your email and letter templates and the email you compose in Top Producer CRM with the easy-to-use editor. You don’t have to install anything to use it and can insert images/tables and format text to enhance your communications. The editor is available when you compose email and create/edit your letter and email templates.

Formatting Options

 A standard assortment of editing and formatting options are available in the editor.

font-icon Change the font type of selected text. See the FAQs below for information on the available fonts.
font-size-icon Change the font size of selected text.
bold-italic-icons Click these icons to apply bold, italic, underline and strikethrough formatting.
font-color-icon Change the color of selected text.
highlight-color-icon Change the background color for selected text. This is the electronic equivalent to using a highlighter pen to draw attention to specific text.
list-icon Create a bulleted or numbered list.
indent-icon Decrease or increase the indent from the margin.
alignment-icon Align selected text to the left, center or right.
insert-picture-icon Insert a picture. See the FAQs below for details.
table-icon

Insert a table. Alternatively, you can copy and paste tables from other documents.

Note that columns and rows will adjust as you type. You cannot resize them by using the click and drag method.

link-icon Insert a link to a web site or for an email address. The text you enter in the Text field will be the clickable link.
line-icon Insert a horizontal line at the cursor point.
format-icon Click to edit the HTML source, or change from the default HTML format to Plain Text. If you change your format from HTML to Plain Text, you will lose all embedded pictures and any formatting.
full-screen-icon Click to display fullscreen edit mode.

FAQs

Is the editor available for everyone to use?

The editor is available when you compose email and create/edit your letter and email templates.

Do I need to download anything in order to use the editor?

No, you no longer need to download anything. This means you can view, compose and edit emails and your email/letter templates in Top Producer CRM anywhere you go.

Where are all of my fonts?

The old editor made use of the fonts on your computer, so you may notice there are less fonts available to use. The fonts you see in the new editor are stored on our server and are similar to the fonts you will find in any online email solution, including Gmail and Yahoo.

It is good practice to use common fonts. Doing so ensures your recipients will see the effect you’ve created. When sending email, the recipient won’t see the font you use unless they have it on their computer.

The spell check icon is no longer available. Can I still spell check my emails and templates?

Yes, the editor uses your browser’s built-in spell checker. Like word processing applications, Chrome, Safari, Internet Explorer (10 and above) and Firefox highlight errors as you type and review your text word by word.

How do I set my page size and margins for my letters now? The icon I used to use when editing the letter isn’t there anymore.

In the old editor, you set your page size and margins when editing your letter:

old-page-settings 

Now you set your page size and margins after you preview the letter. So when editing the letter, just click the Preview button at the bottom of the page > then set your page size and margins from the Preview window:

 new-page-settings

How do I indent or align some of my text or images and not the entire letter?

One of the easiest ways is to use a table. Just click the Table table-icon icon > Insert table > and select how many rows and columns you want. If you want some text or images on the left, some in the center, and some on the right, you can add a 3 column table as shown below.

editor-justified-text

How do I add a header and footer?

Unfortunately headers and footers aren’t supported. You can try adding a header/footer, but you’ll have to insert the header and footer on each page manually, since the editor doesn’t support them. If you do this, you’ll have to preview the template to see where the page breaks are and make sure the header and footer appear in the correct location.

Using the Table feature, you can insert a table to create a header/footer (see below). To do this, click the Table table-icon  icon > Insert table > insert a table with 3 rows and 1 column.

header-footer-table

How do I set my page numbers?

The editor doesn’t support page numbering, so the only way is to manually add them by entering the page numbers. This will require you to preview the template to see where the page breaks are and make sure the page numbers appear in the correct location.

If you want your page numbers to appear either in the center of the letter or on the right, you can insert a table (see below).

Click the Table table-icon  icon > Insert table > insert a table with 2 rows and 1 column.

The body of your letter can go in the 1st row, while your page number can go in the 2nd. Once you’ve entered your page number, select whether you want it to appear in the center center-icon or on the right right-align-icon.

page-numbers

How do I insert an image in the editor?

To insert an image:

  1. Click the Insert image insert-picture-icon icon on the toolbar.
  2. insert-image

  3. Click Choose File to select an image stored on your computer. Alternatively, you can drag an image to the Drop file here area (shown above).
  4. When finished, click Insert.
  5. Tip: You can also insert an image that is stored on the web. From the Insert Image dialog, click the Link tab > specify the image path > click Insert.

How do I resize an image?

To resize an image:

  1. Once the image has been inserted (see the FAQ above), click on it to resize it and set other properties.
  2. resize-image

  3. Specify the image’s Width and Height.
  4. Select Keep Proportions to ensure the width and height are proportional. If this option is selected, when you change the width or height dimensions, the other will automatically change proportionally.
  5. When finished, click Apply.
  6. Tip: You can also resize an image by holding down the left mouse button anywhere on the image and dragging your mouse diagonally.

When setting image properties, what is the purpose of the Keep Proportions, Alternate Text and Link image to URL options?

image-properties

  1. Ensures the width and height are proportional. If this option is selected, when you change the width or height dimensions, the other will automatically change proportionally.
  2. If the recipient is unable to view the image, you can type text that will appear in place of the picture.
  3. If you want your image to display a web site when clicked, enter the URL.

How do I delete an image?

To delete an image:

  1. Click the image you want to delete to display the Image Properties dialog.
  2. image-properties-delete

  3. Click the Delete button.

Can I insert tables in the editor?

Yes, you can insert tables by clicking the Table table-icon icon. You can also copy and paste tables from other documents.