Senior Product Manager

Job Category: Management
Job Type: Full Time
Job Location: Remote

Job Description:

Do you want to own the entire product development process? Are you obsessed with customer feedback and product usage data? Do you want to help an established company innovate and bring new products to market? Join the growing team of Top Producer Software, recently acquired by Constellation Software (TSX: CSI).

We’re looking for an ambitious, data-driven and detailed Senior Product Manager to join our small but mighty Product team. In this role you’ll be responsible for bringing new products to market that complement our existing software suite, and driving product updates to increase sales, customer retention, revenue and profit.

You will draw upon your own knowledge, product feedback and market research to identify customer needs and market opportunities. You will take pride and ownership of every part of the product process, from research, to development, to sales and support. Our team will rely on you as the SME on the features, functions and value prop of our products; the needs of our customers; and the capabilities of our competitors.

As a member of the Top Producer team, you will:

  • Be part of a tight-knit team of committed, passionate individuals (average tenure: 8+ years)
  • Benefit from the best of both worlds: the closeness of a small team, with the support of a large organization
  • Enjoy competitive compensation and benefits, including an Employee Share Ownership Plan and profit-share program
  • Receive support for your ongoing career development, including a tuition reimbursement program
  • Save commuting time and money with our remote-work environment, and enjoy regular opportunities to connect with coworkers online and (post-COVID) in person

We believe that business is serious, and work should be fun. We trust our employees to create value for our customers and consistently demonstrate our core values of excellence, innovation, integrity, accountability, teamwork, and progress.

This is a remote-work position, open to candidates in Canada and the US. Top Producer is an equal opportunity employer.

Responsibilities:

  • Help define and evolve the product strategy, goals, KPIs and roadmap for the current and future Top Producer product suite
  • Own the creation and results of a prioritized roadmap that balances short term business goals with established long term vision and strategy.
  • Support your product strategy with quantitative and qualitative data, external and internal stakeholder feedback, and competitive analysis
  • Deliver product add-ons that drive increased revenue for Top Producer.
  • Become an expert on the competition, real estate industry technology trends, and customer needs and wants
  • Develop clear documentation and turn concepts into clear design and technical requirements
  • Work within an agile development methodology, and actively participating in the agile development process with the technology team
  • Execute on new product development and updates with a focus on innovation, quality and efficiency
  • Set metrics for success and failure, and monitor key metrics
  • Communicate product updates in a clear and timely manner to key stakeholders, and ensure our Marketing, Sales and Customer Care teams are set up to successfully market, sell and support products
  • Demonstrate a commitment to our core values of excellence, innovation, integrity, accountability, teamwork, and progress
  • Show ongoing learning and development
  • Actively participate in team and company meetings and events

Requirements:

  • Bachelor’s Degree (MBA preferred)
  • 7+ years of experience in product management
  • Demonstrated success defining and launching excellent products via Agile SDLC methodology
  • Data centric with a strong eye for design
  • Excellent written and verbal communication skills; effective in public speaking situations
  • Technical background a plus, with experience in CRM and/or B2B applications
  • Ability to work independently, with no oversight, is critical
  • Demonstrated ability to motivate and energize engineers and designers; experience working with remote or offshore teams is preferred
  • Willingness to mentor junior team members
  • Proven ability to build relationships with internal and external stakeholders
  • Real estate tech industry experience is a bonus

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