Websites FAQ

What services and features are included with my Website Subscription?

The table below are just some of the many features and services that are included, free of charge, to Top Producer Websites customers. Feature Notes Responsive Website Templates Our fully responsive, mobile-friendly website templates display elegantly on all devices. Responsive Control Panel Edit and manage your site from a desktop computer, a tablet or even

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Supported File Formats

The following file formats can be uploaded to your Website: Imaging Formats Extension Graphic Interchange Format GIF Icon ICO JPEG Compressed Image JPG / JPEG Portable Network Graphic PNG Tagged Image File TIF / TIFF Windows Bitmap BMP Document Formats Extension Hyper Text Markup Language HTML HTM Microsoft Excel Spreadsheet XLS Microsoft PowerPoint PPS, PPT

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How Do I View/Edit My Subscription Details Through My Website?

You can view and edit your Top Producer subscription details from within the Website Control Panel. This allows you to change your account contact information (including email address), view invoices, and even change your billing information (including credit card). Log in to the Website Control Panel. In the main menu, click My Account. On the

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Importing Listings from Top Producer Gives an Error

There are a number of error messages that can appear when trying to import listings from Top Producer CRM. Below is a list of some of the errors you may see: Server Side Internal Error There was an error that occurred on the TWS Server Page Cannot Be Displayed The problem may be related to

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Previewing Your Website

Within the Website Control Panel, there are two methods you can use to preview your website. Previewing Content Changes When making changes to the content of your site, such as when editing a web page or the editing the details of a listing, the Preview button appears at the bottom of the edit screen. Clicking

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Agent Photo/Company Logo Display Issues

Any agent photo or company logo inserted into your Website that is resized by the software to fit the appropriate picture size may appear grainy or distorted. The workaround for this issue is to reduce the image size so that the software does not have to resize the image. All standard image editing programs (such

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Can I add Market Snapshot to my Website?

If you have a Market Snapshot license you can set up a form on your Top Producer Website or realtor.com® Featured Website, allowing your visitors to sign up to receive snapshots from your site. There are two ways to add Market Snapshot to your website: As a full page As a widget on an existing

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Can I get leads from my Website into Top Producer?

You must have Top Producer Integration setup in order for this feature to work. For more information about this integration, read Integrating Market Snapshot and/or Top Producer With your Website. From the main menu click My Account. The My Profile window opens. From the Account Tools menu click Third-Party Integration Setup. The Top Producer Account

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