Mailbag for Nov. 30th

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Stay up-to-date with the latest tips, tricks, product news and webinars, and even chat with our support team directly via Facebook messenger.

Have you been using Top Producer CRM and Market Snapshot for years and have a few burning questions you haven’t taken the time to ask? Or are you brand new to our products and want to know where to start and how to get the most out of your investment? Then the Office Hours webinar may be just what you’re looking for.

Every couple of weeks, grab a coffee (or tea) and sit down with some of Top Producer’s VIPs. Members of our Product Management and Customer Care teams are available to answer any questions you may have, and in turn, share strategies for success. (And who knows, you may even get a sneak peek of stuff we’re working on.) One thing’s for sure though—whether you’re a seasoned veteran or a new user, you’ll benefit from taking 45 minutes out of your schedule to hang with us. Check out the full schedule and signup.

In addition to these webinars, we’re also going to list the top 5 or so questions here on our blog just in case you can’t make it. So, without further ado, here are this week’s top 5:

Q: How do I generate a Market Snapshot for multiple zips, specific areas or neighborhoods?

A: The best way is to use the Advanced Search, which lets you select multiple zips and really helps you drill down to the of what your clients want to know.

To access the Advanced Search, from Top Marketer click Create New Snapshot on the left > then click the Advanced button.

Advanced search

And be sure to check out this blog post—#1 in the list shows you 3 consumers with very different wants and how you can use Market Snapshot to target all of them.

Q: I’m a new user, what’s the best place to find training videos or classes?

A: We recommend focusing on these 4 simple steps first. While Top Producer CRM offers a lot of features, its real strength lies in its intuitive and responsive intelligence—and these 4 steps will make sure you get the most from it.

Q: What’s a good way to use the Market Snapshot Landing page?

A: Inserting a link to it on your Facebook page is an awesome place to start! Once you do, I’d be willing to wager that you’ll have a whole lot of “friends” signing up for your Market Snapshot!

Facebook page

And don’t forget you can also email a link to your clients, include it in your email signature, and add it to your web site! For the lowdown on how to grab the link so you can do all this cool stuff, check out this post.

Q: How does the Top Producer monthly newsletter work?

A: The Housing Trends eNewsletter is a free client retention and lead generation tool you can add to your arsenal. Filled with fresh content and market statistics, all you have to do is sign up for a free account with Housing Trends and then you can subscribe your contacts to a customized, monthly newsletter! For more details, check out this article.

Housing Trends eNewsletter

Q: What are some ways I can best utilize my virtual assistant?

A: Making the most out of an assistant’s help—virtual or otherwise—is a snap. You can easily assign tasks to your assistants (calls to make, letters/emails to send, etc), which will appear in their My Business area in Top Producer CRM when they log in. In turn, they can help keep you organized and make sure you don’t miss important meetings by assigning you tasks.

That’s it for now, but be sure to grab a latte (eggnog perhaps?) and join us for our next In Office webinar on December 2nd!

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