You can tweet and retweet to a Contact’s Twitter profile from the Summary tab in their Contact Record. From the Summary tab, on the right hand side in the Social Media Activity section, click the Twitter tab to reply to your contact’s posts. Below are different ways you can reply to a post or comment to a Contact’s Twitter profile.

twitter-posts

  1. Click Tweet and an area will expand to allow you to post a comment directly to the contact’s Twitter profile, and automatically includes the correct @reply tag.  The area also contains a character count, as a message posted to Twitter can only contain a maximum of 140 characters.  When you are finished typing in your message, click the Tweet button.

    twitter-tweets

  2. Click View Profile to open the Contact’s Twitter profile page allowing you to view their recent activity. From here you can reply to retweet as your normally would from within Twitter.
  3. Click Reply to compose and post a message to your Twitter account, and automatically includes the correct @reply tag.  The area also contains a character count, as a message posted to Twitter can only contain a maximum of 140 characters.  When you are finished typing in your message, click the Reply button.

    reply-twitter

  4. Clicking Retweet will display a prompt asking if you would like to retweet this message to your own account. Choosing Retweet will automatically retweet this message and include the appropriate tags.

    twitter-retweet