How to Add an Agent Account

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If you have purchased an additional Agent License for your Top Producer account,  you must set up the account before it can be used.  When setting it up, you can create the username and password, as well as configure the account permissions.

To set up an Agent license, log in to Top Producer as the Responsible Agent (main account owner), go to the My Account section and select the Team Members tab. The My Account Header displays all of the licenses associated with your account, including the number of available Agent Licenses. To add an Agent account, you must have an available Agent license, which can be seen at the top of the header.

If not already selected, click the Agents sub-tab. This displays a list of Agent accounts currently in use, including the Responsible Agent.

Click Add Agent to open the Add/Edit Agent form.

1. In the Name Details and Login Informationsection, enter the agent's name details and the username and password they will use to log onto Top Producer.

   Note: The username you enter must be unique across all Top Producer users. If the username is already in use, you will be prompted to choose another when attempting to save the Agent account.

2. In the Assign Add-On Product Licenses section, you can specify the licenses to which this agent should have access. Only the options for the licenses you own will appear in this section.
3. In the Assign MLS Access to this User section, select the MLS board(s) you want the agent to access.
4. In the Data Export, Deletion and TP Sync Security Settings section, select if you want the agent to be able to export and delete data, and be able to configure synchonization:
   • Select Allow this agent to export data from Top Producer if you want the agent to be able to export contact information (including all associated properties), listings, closings, referrals and leads.
   • Select Allow this agent to delete data from Top Producer if you want the agent to be able to delete contact information (including all associated properties), listings, closings, referrals and leads.

     Note: Regardless of this setting, the agent will be able to delete activities and edit or remove information in a record.

   • Select Allow this agent to set up TP Sync to allow this agent to set up and configure the Top Producer Synchronization features, such as Google Sync.

Click the Save Agent Info button. The newly added Agent account will appear in the list.

Your agent will now be able to log in with the new username and password you created. They will be able to edit their contact information via the My Account link once logged in, but will not be able to edit the other options you selected.

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