If you need instructions for a different browser, click the related article below:

Before you start using Top Producer CRM, there are a couple of Safari and Mac settings you need to modify to enjoy a seamless Top Producer CRM experience.

To configure your Mac and Safari settings:

Note: Check your Safari version number by clicking Safari in the menu bar, then About Safari.

Safari 12

  1. Open Safari and go to https://www.topproducer8i.com.
  2. From the Safari menu, click Preferences.
  3. Click the Websites websites-tab tab, then select Pop-up Windows from the menu on the left.

    websites-tab

  4. Next to topproducer8i.com, click Block and Notify and select Allow.

    select-allow

    Note: Top Producer CRM uses pop-up windows in many parts of the application. When using Top Producer CRM, pop-ups must be allowed. You can always block pop-up windows when browsing other unknown sites.

  5. Close Safari, and from the Dock on the bottom of your screen, click the System Preferences system-preferences-icon icon.
  6. Click the General general-preferences-icon icon.
  7. Set the Show scroll bars option to Always.

    scroll-bars

  8. Close General Preferences.

Safari 11 and Below

  1. Open Safari, and from the Safari menu, click Preferences.
  2. Click the Security security-tab tab, and then clear the Block pop-up windows check box.

    security-tab-preferences

    Note: Top Producer CRM uses pop-up windows in many parts of the application. When using Top Producer CRM, the above option must be cleared. To learn more about pop-up blocking in Safari, see Block pop-ups and unnecessary content in the Apple help.

  3. Close Safari, and from the Dock on the bottom of your screen, click the System Preferences system-preferences-icon icon.
  4. Click the General general-preferences-icon icon.
  5. Set the Show scroll bars option to Always.

    scroll-bars

  6. Close General Preferences.