The Spam Filter monitors incoming email for unsolicited messages when using an @topproducer.com email address.

Setting Up the Inbound Spam Filter

Follow these steps within Top producer 8i to configure the Spam Filter:

1. Click on Preferences, then select the Email tab.
2. Select the Spam Settings tab. The interface below will be displayed:

   

   Note: You must have an @topproducer.com email address configured in order to use the spam filter.

3. The Spam Filter is disabled by default. Set the Enable Spam Filter radio button to Yes to enable it.
4. Once the Spam Filter is enabled, the Set Filter Sensitivity slider below will be displayed. Set the slider to the desired level and click Save Spam Settings.

   Note: The Set Filter Senstivity slider settings are based on the 8i email provider's anti-spam system, which scans incoming emails and rates them between 0.5 and 5, where 0.5 is extremely unlikely to be spam and 5 is highly likely to be spam. The higher you set the sensitivity, the more likely it is that higher scoring emails will be dropped in the Spam folder. With this in mind, keep an eye on emails that get dropped into the Spam folder, and adjust filter sensitivity accordingly.

Using the Spam Filter

Once the Spam Filter has been enabled and the sensitivity is set, you will have a new Spam folder in your email interface. Messages which the filter deem as Spam will be placed in a Spam folder and automatically deleted after 15 days. When viewing an email in the inbox, highlighting an email and clicking the Spam item in the menu will move the email to the Spam folder. You can also choose to Move Email messages to the Spam folder with the same effect.

As previously mentioned, once a message is in the Spam folder, it will be deleted 15 days drom the received date. If a message is not spam, you can highlight the message in the Spam folder and click the Not Spam button to receive email messages from that sender in your Inbox once again.

The spam filter does not have the ability to allow whitelists or blacklists on an individual mailbox level, which means that when you mark something as Spam, it will not stop all future emails of that domain/address from appearing again in your Inbox.